TYLER POLICE DEPARTMENT:
EMPLOYEES (1.85 PER 1,000 RESIDENTS)
IN 2012, THERE WERE:
CALLS
PART 1 CRIMES (HOMICIDE, RAPE, ROBBERY, ETC.)
PERCENT ARE IN 10+ UNIT BUILDINGS
THREE POLICE STATIONS SERVE THE CITY:
POLICE HQ (DOWNTOWN) 
FAULKNER PARK SUBSTATION
SUBSTATION AT FIRE STATION #9 (PALUXY)
TYLER FIRE DEPARTMENT:
EMPLOYEES
ACROSS TEN FIRE STATIONS AND AN ADMINISTRATIVE CENTER
In 2012, the Tyler Fire Department responded to:
  • 3,571 fire calls
  • 5,878 emergency medical services calls
WATER AND SEWER FACILITIES AND SERVICE:
  • The Tyler Water Utility supplies water and sewer services to most of the area within the current city limits.
  • The utility is an enterprise fund that pays for operations, maintenance, and approximately $4 to $6 million in annual capital improvements from fees and service payments.
  • Drinking water supplied by Lake Tyler, Lake Tyler East, and Lake Palestine.
SOLID WASTE FACILITIES AND SERVICES:
THE RESIDENTIAL DEPARTMENT'S ​18 SEMI-AUTOMATED TRUCKS OPERATE 36 ROUTES SERVING APPROXIMATELY 27,917 HOUSEHOLDS
THE COMMERCIAL DEPARTMENT'S 5 FRONTLOAD TRUCKS OPERATING 5 TRASH ROUTES SERVE APPROXIMATELY ​1,825 CUSTOMERS
THE CITY CURRENTLY HAS 5 COMPRESSED NATURAL GAS (CNG) RESIDENTIAL TRUCKS AND 1 CNG LIGHT DUTY TRUCK
THE RECYCLE CENTER SERVES CITIZENS OF TYLER AND SURROUNDING AREAS
GREENWOOD FARMS LANDFILL HAS
ACRES
WITH APPROXIMATELY
YEARS OF CAPACITY BASED ON CURRENT GROWTH RATE
TYLER PUBLIC LIBRARY
  • 50,000 square foot building at 201 South College Avenue.
  • Circulation of over 222,000 items including books, videos/DVDs, magazines, newspapers, music, and special collections on genealogy and local and regional history.
MUNICIPAL ROSE GARDEN, ROSE CENTER, AND HARVEY CONVENTION CENTER COMPLEX
  • Rose Garden:
    • Largest municipal-owned rose garden in the United States (14 acres).
    • Contains over 20,000 roses representing more than 300 species.
  • The Harvey Hall Convention Center includes 30,000 square feet of meeting rooms and activity space.
  • The Rose Garden Center includes 10,000 square feet of meeting rooms and activity space.
  • Complex includes the CHRISTUS Rose Stadium owned by TISD as well as the East Texas State Fair Grounds

wHAT DOES IT MEAN?

  • Tyler residents generally are pleased with municipal services.
  • The water/sewer utility and the solid waste department operate as enterprise funds.
  • A stormwater utility has been initiated with plans to comply with implementation of EPA Phase II Stormwater Regulations.
  • The City has planned ahead to assure its drinking water supply for many decades to come.
  • The City has planned ahead to assure landfill space for over 100 years at current rates of usage.
  • The City is working to address code enforcement concerns with additional resources.